151 replies to this topic

[Rallyist]

It does not matter how good the Company is unless you are talking to the main organ grinder you are at the mercy of the lowest common denominator, the monkey on the phone.

[dapleb]

Just to make it clear, my monkeey reference was not to the person on the phone but the organsiation that is basically a middle man (with terrible hold music)......doing a similar thing (but on a smaller scale) to the comparison sites...next will be the comparison site of the comparison site...which I suppose moneysavingsexpert nearly is.

Just insured Dave and TDM on my now forever doomed "multi bike not multi no claims discount" for £132. Of course if I had a smash but had individual policies, with individual no claims, the no claims would only be affected on the relevant policy ...right?

[Robodene]

Of course if I had a smash but had individual policies, with individual no claims, the no claims would only be affected on the relevant policy ...right?

Well, maybe, yes; but then again, no? Cos if you had a smash in any vericule you'll probably see a rise in basic premium - after you told them all the grizely details (which might even be close to approaching your NCD?). The b*****s are out to get you, whatever it takes! All IMHO, of course.

[dapleb]

Just insured Dave and TDM on my now forever doomed "multi bike not multi no claims discount" for £132. Of course if I had a smash but had individual policies, with individual no claims, the no claims would only be affected on the relevant policy ...right?

 

Wanted £171 this year, so a quick scan on moneysavingsdodahs and .................£134 ...........gone ooop £2!  

[Quartermaster]

My multibike (3 machines) fully comp policy  with Ms Nash has gone up just under a fiver, last year it was about the same increase. As a result I'm not going to bother to shop around and will stick with the lady.

[TKH]

Mine went from £160 with leathers, etc to £280. WTF? I rang up and they offered me £240. I baulked at that so was offered a last deal of £190 - same cover. I've added a few extra bits on the bike so was expecting a £20-30 increase anyway. It always pays to challenge the renewal. They put you on as a new customer. I've had i with the wifes car and the house - that went down from £410 to £200!

Edited by TKH, 23 December 2013 - 07:46 pm.

[dapleb]

Apparently insurance costs are doon an average of 30% this year! 

 

Me boike insurance was £2 more when insured at the end of last year.

 

Just insured the slug and the price was indeed lower than last year (nowhere near 30%), L.V. have been a pleasant insurance company to deal with, last 3 years the quotes have been the best and the best when comparing onlion.  This year again they couldnt be beat so I phoned up and asked if they could be squeezed a lille more and got a further tenner off.

 

Just got renewal for Dangermouse and doon about 20% on last year.  So they moight be comin doon a wee bit?

[dapleb]

Just got a letter from aquote saying they are getting out of boike insurance!!! Bugger as they have been my cheapest middle man to aviva underwriting fur a long time!

Apparently they are asking to hand over all my details to devitt when the year expires. oh joy!

[muddy]

Just got a letter from aquote saying they are getting out of boike insurance!!! Bugger as they have been my cheapest middle man to aviva underwriting fur a long time!

Apparently they are asking to hand over all my details to devitt when the year expires. oh joy!

Got so fed up after reading all the bad reports about all the cheap ones, like Devitts, I carried on with H&R. To be fair they are mostly very nice on the phone and easy to deal with, but not the cheapest anymore. Renewing gets more onerous each year.

Edited by muddy, 05 November 2016 - 11:47 am.

[Rallyist]

Just got a letter from aquote saying they are getting out of boike insurance!!! Bugger as they have been my cheapest middle man to aviva underwriting fur a long time!

Apparently they are asking to hand over all my details to devitt when the year expires. oh joy!

See if you can talk to Aviva direct

[dapleb]

Yeah rally. I have done in the past and they were more for the exact same underwritten deal... Which was theirs! I think I will give them a try again next time though along with the moneysavings expert procedure which although takes some time always saves money.

[dapleb]

Renewal came through 10quid more than last year at 133quid with devitts. I phoned em up and asked for the "renewal fee" to be removed and that I needed docs posted... Not emailed (no use to me) and not for five quid!!!!!

They said no and I asked if they were sure as I was about to embark on a painful phone based interweb hunt!

Anyways I started trying to do the procedure outlioned ear but on tellingbone it weren't fun and also policy is multi bike so I called the AA as they showed up in a search.... 20mins on the phone and then put on hold for 15mins as they had a melt down about not being able to find hoss dentist on their jobs list!!!! They never did take me off hold I think they just gave up.

Luckily meanwhile devitts had surrendered and left me a voicemail saying 10quid off fine and send in post for free is fine. Jobs a carrot but wish they had saved me the hassle.

[muddy]

Renewal time is always a fight with the grabbing hands. Paper, that'll be an extra squillion sir. The luddite rebel grows stronger with age.

[dapleb]

So devitts tried the shaft again.. Up to £156 for both boikes. I asked them to do better please... £135. I then told them again to take me off auto renewal which they had failed to do on request!!

Then shopped around and one of the companies mentioned on carpe recently thought they could do better.... Phones back 3/4 days later and couldn't beat it. So still with devitts on Aviva underwrite insurance, up £2 this year.

[Catteeclan]

I've said it before, blood sucking scum.

[dapleb]

Basically re-pete this year. It's crimbo eve,. Take the admin fee off as a pressie please and save you&me the hassle over crimbo. So £152 became £132...which I see was me 2012 cost so at least it's consistent at the mo.

They don't even bother trying the £5 for docs trick anymore, just send em.

Same monkey and organ grinder.

[dapleb]

Oooh fun with dangermouse (car insurance). We can't accept your NCB proof as it's out of date.

Errr they carry on for two years regardless...

Then they said err we didn't mean out of date we meant that it has no expiry date written on your proof.

My evidence was a letter from previous insurer including date, insurer details in headed paper, my NCB value in bold text, the date the policy is due for renewal. Car reg...the same car

They then argued that "due for renewal" and "expiry date" are not the same thing. I asked if they thought it sensible/likely that I would insure one car with two different insurers at the same time.

Luckily well within 14days so I gave them two options:

1) give me all my money back
2) call the number on the top of the headed letter and discuss the difference atwix expiry and renewal with the previous insurer.

Imagine how a claim would go with these people!!!!!!!

[Studley Ramrod]

Sooo pedantic it's enough to make yer blood boil.  Gomminment are supposed to be addressing the shortfalls of the insurance companies but here we are, getting fooked about as always.

[dapleb]

In the end they decided to call the number on the headed paper and they confirmed that I was no longer insured with them lolzio!!

They then called me back to let me know that my previous insurance from 05may18 to may19 was indeed no longer valid...what with it being Jun20 and my NCB accepted. I thanked them for this new and thoroughly surprising information. Jeebus.

[Studley Ramrod]

So does that mean if it was invalid, you don't get any NCB for that year, or worse still, you now owe them money ?